Reuters Tracer: Toward Automated News Production Using Large Scale Social Media Data

To deal with the sheer volume of information and gain competitive advantage, the news industry has started to explore and invest in news automation. In this paper, we present Reuters Tracer, a system that automates end-to-end news production using Twitter data. It is capable of detecting, classifying, annotating, and disseminating news in real time for Reuters journalists without manual intervention. In contrast to other similar systems, Tracer is topic and domain agnostic. It has a bottom-up approach to news detection, and does not rely on a predefined set of sources or subjects. Instead, it identifies emerging conversations from 12+ million tweets per day and selects those that are news-like. Then, it contextualizes each story by adding a summary and a topic to it, estimating its newsworthiness, veracity, novelty, and scope, and geotags it. Designing algorithms to generate news that meets the standards of Reuters journalists in accuracy and timeliness is quite challenging. But Tracer is able to achieve competitive precision, recall, timeliness, and veracity on news detection and delivery. In this paper, we reveal our key algorithm designs and evaluations that helped us achieve this goal, and lessons learned along the way.