Older Adults and Voice Interaction: A Pilot Study with Google Home

March 17, 2019 Β· Declared Dead Β· πŸ› CHI Extended Abstracts

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Authors Jarosław Kowalski, Anna Jaskulska, Kinga Skorupska, Katarzyna Abramczuk, Cezary Biele, Wiesław Kopeć, Krzysztof Marasek arXiv ID 1903.07195 Category cs.HC: Human-Computer Interaction Cross-listed cs.CY, cs.MM Citations 125 Venue CHI Extended Abstracts Last Checked 3 months ago
Abstract
In this paper we present the results of an exploratory study examining the potential of voice assistants (VA) for some groups of older adults in the context of Smart Home Technology (SHT). To research the aspect of older adults' interaction with voice user interfaces (VUI) we organized two workshops and gathered insights concerning possible benefits and barriers to the use of VA combined with SHT by older adults. Apart from evaluating the participants' interaction with the devices during the two workshops we also discuss some improvements to the VA interaction paradigm.
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